Our client was an individual who had an idea to build a food ordering app, but not as usual. The client specifically needed software that would enable the restaurant to accept, process, and manage orders effectively. Further, our client noted that time saved could mean more than €22, 000 in lost revenue each month. Hence, we need an app and website that can find ways of improving operations in the app in order to generate optimal revenue.
Client’s Country -
Europe
Project Duration -
8 Months
Technologies Used
Firebase
Database,Push Notifications,OTP
MEAN Stack
Backend Development
Flutter
App development
Project Overview
Technoyuga was chosen because it was to revolutionize the restaurant ordering process by creating a speedy and versatile system that suited customers and restaurant employees. The app makes it easy to place orders, real-time printing, easy transactions, and rewards. The ambition was to enable the restaurants to man-up more orders with limited resources and more satisfaction to the customers. Ordeno had an intelligent back-end service and a clean and immersive front-end interface that transformed the application into a full-scale digital assistant of the modern eating out time.
Project Objective
- Develop an all-in-one restaurant ordering and management platform
- Minimize revenue loss due to operational delays
- Provide a real-time, efficient POS system
- Simplify menu customization and update process
- Enhance customer experience with loyalty rewards and multilingual support
- Enable group-friendly payment options
- Support rapid staff operations with real-time features
- Drive customer retention through in-app promotions and offers
Challenges
Cross Restaurant System Compatibility
The application had to be connected with various restaurant technologies and gadgets and sustain performance and accuracy of synchronization.
Scalable and Secure Infrastructure
Creating a payment platform which would pass the bar of security standards in different worlds, and developing a backend, which would be able to carry an extensive traffic.
Intuitive Interface Design
To find the solution of creating a clean, simple UI, which could make sense to the customers and the staff of restaurants, planning and UX testing was required.
Real-feedback Iterative Development
To establish a balance between client and practical use cases, numerous feedbacks and a lean development pattern followed.
Milestone Plan
Week 1-6
Discovery Workshop
- Team Setup
- Project Planning
- Roadmap Creation
Week 7-17
UI/UX Design
- Wireframe design
- Visual Development
- Prototyping
Week 18-52
Engineering
- Database Setup
- API Development
- Coding
Week 53-58
Quality Assurance
- Test Design
- Bug Report
- Regression Testing
Week 59-61
User Testing
- Test Design
- Bug Report
- Regression Testing
Key Features of the Ordeno App
In-App Menu Customizer
There is ease of editing, updating, or deleting the items in restaurants in real-time. Restaurants can ensure menu flexibility and accuracy.
QR code menu access
The customers are able to scan and access digital menus on the spot with no need to contact, which implies touchless browsing and speeds up the process of ordering.
Split Bill Payment Option
Clients may split the bills with their friends without complications to their group dining experience enhancing convenience at the checkout.
Multi-Language Translation
Menu and interface translation of the app is supported, thus the app satisfies a higher number of existing and diverse customers.
Customer Loyalty Rewards
Special offers and discounts may be given to repeat customers, and this kind of reward will stimulate clients to be loyal and visit more often.
Custom Ads and promotions
Restaurants have time to develop their targeted promotional campaigns in order to enhance engagement and increase sales.
Rewarding Café Experiences Made Simple
Solution We Delivered
Elegant POS Integration
Established an effective order and payment operation, which led a smooth flow of operations and simplified transactions in the restaurant.
Cross Platform Mobile Application
Created with the help of Flutter, which guarantees the same performance and appearance on Android and iOS.
Interactive Admin Panel
Gave restaurants the means to control menus, order management as well as real-time sales performance.
Customer-Facing Interface
Developed an immersive and clean customer-facing application that allows them to view QR menus, pay, and track their orders.
Support & Maintenance
Provided regular updates, problem solving, and improvements to ensure the platform was refined and in the best shape.
The Impact We Made
Adopted by Over 10 Restaurants
The product has been successfully introduced into several restaurant settings thus confirming its practical value and integrative simplicity.
50,000+ Orders Processed
The large number of orders in two years proved the reliability, the speediness and the popularity of the app among people.
Saved 450+ Monthly Staff Hours
Automation reduced manual order handling, allowing staff to focus on customer service and table turnover.
Recovered €22K+ Monthly Revenue
The app helped recover significant financial losses as the inefficiencies were cut and the speed and accuracy of order processing increased.
Increased Operational Productivity
Individual restaurant efficiency in processes and the overall delivery of services was made to be much efficient because of time-saving features.
Better Customer Retention
The app allowed maintaining customers by satisfying them with loyalty rewards and personalized promotions and increasing the frequency of their returning.
Placed to Prosper
The dynamic architecture and the sustained support of the app enable it to go scalable in future rollout of restaurants and subsequent upgrades in functionalities.
& much more value delivered...
Explore the Brud Rewards experience across platforms.
You can view the live Brud Rewards app on both the App Store and Google Play to see how the platform works for cafés and their customers. Visit our website for a complete overview, feature highlights, and design approach.
Got an Idea Like This?
If you’re planning something similar or have a unique idea you’d like to bring to life, let’s build it together. From concept to execution, we help turn great ideas into powerful digital experiences.
